Frequently Asked Questions and Contacts
In order to get the information you need fast, please look online before you mail us. Chances are you’ll find what you need online. Please:
- Check MSU’s Web site before you write.
- If you couldn’t find it by browsing, try the MSU search engine.
- Also try the MSU A-Z Index.
- Be sure you send any e-mail directly to the correct college or department at MSU.
- MSU Campus Operators are on duty 24 hours a day, 365 days a year. Call (517) 355-1855.
Computing Service Alerts
See http://tech.msu.edu for the latest computing service alerts
Advising
- No preference (undergraduates who have not yet declared a major), visit Student Academic Affairs Advising
- Declared major: See your departmentally assigned advisor. Contact your department if you don’t know who your advisor is. Here is a list of departments.
- Graduate: Faculty advisors or committee
Ordering Transcripts
You can order transcripts online or by mail. See:http://www.reg.msu.edu/Transcripts/
Enrollment Questions
- Visit the Office of the Registrar
- Check the Office of the Registrar FAQ
- Call Office of the Registrar at (517) 355-3300.
E-mail Abuse, Spam or Viruses from msu.edu
- Many cases of “abuse” occur when someone’s computer is infected with a virus. The person you think is sending abusive mail or spam may not be guilty due to forged addresses.
- Contact your local computer help desk for diagnostic assistance.
- Report abuse cases by sending the entire e-mail to: abuse@msu.edu
- If someone has threatened your health, safety, or property, contact the police.
Campus Tours
- Prospective students: http://admissions.msu.edu/visitCampus/
- Student Alumni Foundation tours
Campus Maps and Driving Directions
- Campus maps are on the Web for online viewing and for printing (e.g., visitor parking, mass transit/buses)
Locating MSU People
- We cannot reveal any information about MSU students or staff beyond what is published in the MSU People Directory.
Change of Address
- Current students
- Faculty and Staff
- Alumni and friends of the university
- Donors please e-mail univdev@msu.edu
Campus Street Address
Michigan State University doesn’t have a single postal mail address. For unit and office postal addresses, view addressing mail to Michigan State University. For student, faculty, or staff contact information, please use the MSU People Directory.
Computing and Network Support
- Toll-free (US and Canada) help line for online learning questions: (800) 500-1554
- Tecnology help and support:
- (517) 432-6200
- http://tech.msu.edu/support/
msu.edu Web Site
For questions or comments related to the http://www.msu.edu Web site, please contact the MSU Web Team.


